Delivery Information

Delivery Charges

We aim to deliver all orders within 7 days. Other options are available should you require your order sooner.

If you live within a 10 mile radius of St. Ives, Cambridgeshire (PE27), you may select the local delivery option on checkout if your postcode begins with CB23,CB24,PE27,PE28 orPE29 only. Delivery will then be made using our own vehicles.

Nationwide deliveries are made using APC delivery service, a swift reliable service costing £9.99. Orders over £250.00 will be sent free of charge.
All orders to the Scottish Highlands, Northern Ireland and UK Islands will incur an additional charge; you will be informed of this cost before delivery is sent.

We do not deliver to destinations outside the UK.

A tracking number will be provided so that you can check the status of your delivery.
All deliveries must be signed for.
If for any reason you are not able to accept delivery a calling card will be left for you to arrange collection or re-delivery of your wine.

Claims

Claims for loss or breakage to be notified to ourselves and our carriers, within three days of receipt of goods.

Returns

We will provide a full refund or replacement for any wines that are faulty. This does not affect your statutory rights. We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience.

Approximate Free Delivery Area is Highlighted on the map below, postcode areas CB23,CB24,PE27,PE28,PE29 only.