We aim to deliver all orders within 7 days. Other options are available should you require your order sooner.
If
you live within a 10 mile road radius of our warehouse and spend £30 or
more, you will be offered the free local delivery option when you
checkout.
Nationwide
deliveries are made using APC delivery service, a swift reliable service
costing £9.99. Orders over £250.00 will be sent free of charge. All
orders to the Scottish Highlands, Northern Ireland and UK Islands will
incur an additional charge; you will be informed of this cost before
delivery is sent.
We do not deliver to destinations outside the UK.
A tracking number will be provided so that you can check the status of your delivery. All deliveries must be signed for. If
for any reason you are not able to accept delivery a calling card will
be left for you to arrange collection or re-delivery of your wine.
Claims
Claims for loss or breakage to be notified to ourselves and our carriers, within three days of receipt of goods.
Returns
We will provide a full refund or replacement for any wines that are faulty. This does not affect your statutory rights. We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience.
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